Our Services
Our Direct Access Hostel at 1 York Road, Woking, provides eleven bed spaces in secure single and two bed rooms, with two Project Workers on duty at all times. There is a large lounge / dining room kitchen serving a hot meal in the evening, breakfast and drinks during the evening. The lounge has a large TV and is the social “hub” of the hostel. There are facilities for residents to do their laundry and a clothes store for those in need.
On accessing the Hostel residents are generally given a license to stay for 21 days during which time we work with them to secure more permanent accommodation. Where appropriate the license can be renewed for a further period.
Residents are able to access the hostel from 6.00pm to 10.00pm. All residents must leave by 8.20am except for Sundays when the hostel is open all day and residents can have a “lie-in” and a full Sunday roast dinner.
Day Centre
The Day Centre is open from 11.00am – 2.00pm Monday to Thursday and on Saturday. The Centre runs a cafe which offers low cost meals to residents of the Hostel and any other members of the public who are in need. The Project staff are on duty and this is the main time to access our resettlement and support services
Move on accommodation
The Project also has a number of properties which offer “move on” accommodation where residents are given a licence to stay for longer periods of up to 2 years. The "move-on" accommodation comprises five single bedrooms in two flats at 33A and B Guildford Road, a 4-bedroom house in Fairfax Road, Old Woking and 2 single and 5 two-bedroom flats at Grove Court in Grove Road. During their stay, residents work closely with a Resettlement and Support worker to help them move on into permanent accommodation which they can sustain on a long term basis.
Resettlement & Support Services
Our trained and experienced staff work closely with residents through an agreed “Action Plan” to provide long term solutions to their current problems. These include:-
- Most Project residents are supported into finding working relationships with third party agencies who are able to address their particular needs.
- Putting residents, ex- residents and other vulnerable homeless people in touch with a referral network of appropriate organisations that can help them.
- Assisting residents to reconcile estranged relationships with their families.
- Reducing, through resettlement and increased efficiency, the length of stay for residents in the shelter, thereby allowing a larger throughput of homeless service users.