Night Shelter Project Worker

Job Description: Night Shelter Project Worker

Reports to: Accommodation Team leader

Project Workers are the overnight staff team at the night shelter and work in a fast-paced environment.

All shifts are organised on a rota basis covering 365 days of the year.

The night time hours of duty are 5.30pm to 9am.
Sunday and Bank Holiday day shifts are from 9:00 to 5:30pm.

It is expected the Project Worker will be able to sleep between 11pm and 7am.
The role consists of 4 shifts per week to include a Sunday day shift once a month

The Project Worker will at various times undertake all of the tasks and responsibilities detailed below.

Key tasks:

• Work in a manner to ensure that the shelter is a welcoming and secure place for clients.
• To be on time and to remain on site during the entire shift.
• Ensure standards are maintained and that clients understand and adhere to their Licence Agreements.
• Ensure correct records are maintained.
• Assess all new clients in a non-judgemental manner whilst ensuring that the criteria set out by the Organisation and the relevant Operational Policies and Procedures are followed.
• Effectively deal with anti-social behaviour Liaise with other agencies locally and nationally as appropriate.
• Assist with the serving of meals, tea and coffee etc.
• Assist in preparing and serving a full roast dinner on Sunday day.
• Organise and assist with the washing and cleaning.
• Be responsible for the security and safety of the building.
• Deal with any other reasonable eventuality as it arises.
• Support clients to pay rent and record appropriately.
• Assist clients to complete Housing Benefit forms. Complete Risk Assessments and Risk Management Plans.
  Record notes appropriately.
• Identify and support clients to access appropriate permanent accommodation.
• Ensure that all Organisational Policies and Procedures are followed.
  To attend a full team meeting bi-monthly.
• To attend regular supervisions with the Project Manager.
  On occasions may need to lone work.
• To undertake any tasks as identified by the Project Manager or Project Director, as and when required, to meet the needs of the Organisation.
• An excellent command of English (oral and written) is essential.
• Experience of Microsoft Word, Excel and Outlook is essential.
 
Standards to be maintained include:


• Fire Safety
• Health and Safety Equal Opportunities Policy
• Confidentially Policy
• GDPR Policy
• Drug and Alcohol Policy
• Food Hygiene
• Safeguarding and the Protection of Vulnerable Adults
 
Record Keeping:


• Record all contact with clients electronically in a timely manner ensuring accuracy at all times.
• Recording and securing all paper documentation according to the Data Protection and Confidentiality policy.
• Ensuring that all monies received are recorded and stored securely as per policy.
• Ensuring that all records are completed accurately and on time to meet the needs of the Organisation’s Commissioners.
• The Project worker will be required to undertake internal and external training which may be away from the normal place of work and outside of normal working hours.
 
Training:

Apply using the application form, sending it to: Kristina James