Job Description: Night Shelter Project Worker

Reports to: Accommodation Team leader

Project Workers are the overnight staff team at the night shelter and work in a fast-paced environment.

All shifts are organised on a rota basis covering 365 days of the year.

The night time hours of duty are 5.30pm to 9am.
Sunday and Bank Holiday day shifts are from 9:00 to 5:30pm.

It is expected the Project Worker will be able to sleep between 11pm and 7am.
The role consists of 4 shifts per week to include a Sunday day shift once a month

The Project Worker will at various times undertake all of the tasks and responsibilities detailed below.

Key tasks:

  • Work in a manner to ensure that the shelter is a welcoming and secure place for clients.
  • To be on time and to remain on site during the entire shift.
  • Ensure standards are maintained and that clients understand and adhere to their Licence Agreements.
  • Ensure correct records are maintained.
  • Assess all new clients in a non-judgemental manner whilst ensuring that the criteria set out by the Organisation and the relevant Operational Policies and Procedures are followed.
  • Effectively deal with anti-social behaviour Liaise with other agencies locally and nationally as appropriate.
  • Assist with the serving of meals, tea and coffee etc.
  • Assist in preparing and serving a full roast dinner on Sunday day.
  • Organise and assist with the washing and cleaning.
  • Be responsible for the security and safety of the building.
  • Deal with any other reasonable eventuality as it arises.
  • Support clients to pay rent and record appropriately.
  • Assist clients to complete Housing Benefit forms. Complete Risk Assessments and Risk Management Plans.
    Record notes appropriately.
  • Identify and support clients to access appropriate permanent accommodation.
  • Ensure that all Organisational Policies and Procedures are followed.
    To attend a full team meeting bi-monthly.
  • To attend regular supervisions with the Project Manager.
    On occasions may need to lone work.
  • To undertake any tasks as identified by the Project Manager or Project Director, as and when required, to meet the needs of the Organisation.
  • An excellent command of English (oral and written) is essential.
  • Experience of Microsoft Word, Excel and Outlook is essential.
    Standards to be maintained include:

  • Fire Safety
  • Health and Safety Equal Opportunities Policy
  • Confidentially Policy
  • GDPR Policy
  • Drug and Alcohol Policy
  • Food Hygiene
  • Safeguarding and the Protection of Vulnerable Adults
    Record Keeping:

  • Record all contact with clients electronically in a timely manner ensuring accuracy at all times.
  • Recording and securing all paper documentation according to the Data Protection and Confidentiality policy.
  • Ensuring that all monies received are recorded and stored securely as per policy.
  • Ensuring that all records are completed accurately and on time to meet the needs of the Organisation’s Commissioners.
  • The Project worker will be required to undertake internal and external training which may be away from the normal place of work and outside of normal working hours.

  • The Project worker will be required to undertake internal and external training which may be away from the normal place of work and outside of normal working hours.

  • Apply using the application form, sending it to: Kristina James

    York Road Project is a registered charity in England and Wales #1162835 at 1 York Road, Woking GU22 7XH Text to donate services provided by Donr, to stop monthly text giving, simply text: STOP to 70085. To stop monthly direct debit or standing order giving please contact your bank or building society.
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